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October 20, 2017

Safe And Sound

Creating a secure environment for our fans remains a top priority.

(Photo: Scott Levy/MSG Photos)

By the end of this year, roughly seven million fans will have streamed through the doors of Madison Square Garden, Radio City Music Hall, The Beacon Theatre and all our venues — from The Theater at Madison Square Garden to The Forum in Los Angeles to the Chicago Theatre.

Our goal is to enthrall you while doing everything to make your experience safe and sound.

To make it all happen without a hitch, we have in place extensive security measures — some visible and some behind the scenes — strengthened by the hundreds of trained personnel deployed throughout our venues.

If you ever wonder why there are rows of metal detectors at our entrances, it’s to help keep you, our guests, safe. The entry process is designed to be crisp and thorough, so everyone entering our venues  including staff — follows the same routine.

Here are some ways you can help, too:

  • Arrive early. Allowing an extra 20 to 30 minutes can make all the difference.
  • Make use of the new entry points. At Madison Square Garden, in addition to our main Seventh Ave. entrance, we have added two entry points on Eighth Ave. And there are now more entrances at Radio City. If you need any help, our Ambassadors are on hand to direct you.
  • And if at all possible, leave bags behind. That will streamline the entire process.

Our objective behind all this is unwavering — to get you smoothly inside where the experience begins.



The Madison Square Garden Company
2 Pennsylvania Plaza
New York, NY 10121

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About The Madison Square Garden Company

The Madison Square Garden Company (MSG) is a world leader in live sports and entertainment experiences. The company presents or hosts a broad array of premier events in its diverse collection of iconic venues: New York’s Madison Square Garden, The Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, CA; The Chicago Theatre; and the Wang Theatre in Boston. Other MSG properties include legendary sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA); two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, MSG’s NBA 2K League franchise. In addition, the Company features the popular original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces New England’s preeminent Boston Calling Music Festival. Also under the MSG umbrella is TAO Group, a world-class hospitality group with globally-recognized entertainment dining and nightlife brands: Tao, Marquee, Lavo, Avenue, The Stanton Social, Beauty & Essex and Vandal. More information is available at