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April 12, 2019

A Garden View — From The Inside Out

With new touches and state-of the-art virtual reality technology, MSG’s All Access Tour gets a makeover. Visitors have the chance to step behind the scenes as never before.

With their bags packed and about to head to the airport, Javy Patino and Georgia Peacock, from Madrid, had one more "had to see" stop on their travels — The Garden.

There is that familiar moment of anticipation at Madison Square Garden, with the show about to begin. A rumbling swells deep in the heart of the building before a surge of electricity sweeps through the crowd. Imagine then, that you are at the epicenter, peering over Billy Joel’s shoulder as he treads down a darkened corridor before bounding onto the stage just as the lights go up. The expanse of the entire Garden engulfs you.

It’s a rare sensation captured in the Garden’s brand new All Access Tour, revamped with a singular ambition — to provide visitors with an experience that is part interactive, part virtual reality and fully immersive.

“Up close and personal” is how George Neal, a retired boat technician, described The Garden after encountering it for the first time on a recent afternoon.

Each day as many as 800 guests stream into Chase Square to begin a guided view from the inside out. For The Garden, it’s a way to connect with visitors from points across the globe who view MSG as a must-see destination.

Planted in the penalty box at rinkside, you can detect the shavings of the ice and the scars left behind by every skater who ever slammed an angry stick into the boards. And with the aid of state-of-the-art virtual reality technology you’ll shadow the Piano Man onto the stage.

Depending on what’s happening at The Garden that day, visitors might catch a rehearsal or a stage being built or the basketball hardwood set into place. And in a new touch, their travelogue might take them to a backstage dressing room — a space filled with lore, for all the head performers who have stretched out there getting ready for showtime.

Time to time, guests will  get a peek into the Knicks’ locker room, and they also have a shot at interactive games to test their goalie reflexes and gauge the strength of their strongest boxing jabs.

A Special Birthday Gift

The other day tour guide JP Sarro shepherded a group of 15 through the Garden 366 exhibit, a circular trip on the Madison Concourse revealing the breadth of MSG through memorable images. Nelson Mandela. Muhammad Ali. John Lennon. They’ve all passed through.

Javy Patino and Georgia Peacock said The Garden was their last and “must-see” stop before their flight back home to Madrid that evening. Patino, a nightclub owner with an eye for showmanship and staging, took in the panoramic view from a luxury box and said his first look at The Garden had exceeded his imagination.

There is a communal feel to the day. As visitors sign in, their names pop up on a world map, underscoring the Garden’s reach. Two couples on this tour 

were from Genoa, Italy and another from Rio de Janeiro in Brazil.

Neal, the retired boat technician, was in from Charlevoix, Michigan with his wife, Suzie, and daughter Rachel. The trip — and in particular the Rangers game that night — was a birthday present for Rachel, a devoted Ranger’s fan.

It was not lost on her that she was turning 25 just as the Rangers were celebrating the 25th anniversary of their Stanley Cup championship year.

“That,” she said, “is the cherry on top.”

For more information on the Madison Square Garden All Access Tour, go to:


The Madison Square Garden Company
2 Pennsylvania Plaza
New York, NY 10121

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About Madison Square Garden Entertainment Corp.

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment experiences. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian, and has announced plans to build a second MSG Sphere in London, pending necessary approvals. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale. More information is available at